1. Introduction
At webshop.ai, we place great importance on your privacy and are dedicated to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase our products, or use our services.
We process your data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws in The Netherlands.
2. Information we collect
We may collect the following types of personal information:
Contact details: name, email address, phone number, billing and shipping address.
Account information: login credentials and preferences (if you create an account).
Payment details: payment method, transaction details (we do not store full credit card information).
Technical data: IP address, browser type, device information, and website usage statistics via cookies or similar technologies.
Communication data: messages, inquiries, or support requests you send us.
3. How we use your information
We use your personal data for the following purposes:
To process and deliver your orders.
To communicate with you about your purchases, support requests, or account.
To improve our website, products, and services.
To send marketing communications (only if you have given consent).
To comply with legal obligations and prevent fraud.
4. Legal basis for processing
We process your data based on one or more of the following legal grounds:
Contractual necessity – to fulfill your order or service request.
Legitimate interest – to improve our services and ensure security.
Legal obligation – to comply with tax or accounting requirements.
Consent – for optional marketing or promotional communication.
5. Data retention
webshop.ai retains personal data only as long as necessary to fulfill the purposes described above or as legally required. Once data is no longer needed, it is securely deleted or anonymized.
6. Data security
We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. Access to personal data is restricted to authorized personnel.
7. Sharing your information
We may share your information with trusted third parties, but only when necessary, such as:
Delivery and logistics partners.
Payment service providers.
IT and hosting providers assisting in maintaining our systems.
All partners are contractually obliged to process your data securely and act in accordance with the GDPR.
8. Your rights
Under the GDPR, you have the right to:
Access your personal data.
Correct or update inaccurate information.
Request deletion of your data (“right to be forgotten”).
Limit processing of data or object to processing.
Request data transfer.
To exercise any of these rights, you can contact us at privacy@webshop.ai.
9. Cookies
Our website uses cookies to enhance your browsing experience and analyze website traffic. You can adjust your cookie preferences or disable them in your browser settings.
For more information, please refer to our Cookie Policy.
10. Changes to this policy
webshop.ai may update this Privacy Policy from time to time. Changes will be indicated on this page with an updated revision date. Check back regularly to stay informed.
